Jones Lang LaSalle is a leading real estate services and money
management firm. With around 19,300 employees and offices in over
100 locations globally it delivers a comprehensive range of
integrated services to investors and occupiers locally, regionally
and globally.
Traditionally Jones Lang LaSalle’s
recruitment service was delivered to the business within its Human
Resources team. It used two methods: recruitment agencies (70%) and
direct applications (30%). Agency cost was high, at approximately
17% of basic annual salary.
The sector is very competitive and Jones
Lang LaSalle recognised the importance of finding high calibre
people in an efficient manner to maintain commercial advantage.
Jones Lang LaSalle also found it difficult to fill all of the
vacancies while focussing on delivering core HR strategic
objectives.
In 2004, the business had around 60
unfilled vacancies and no people specifically dedicated to
recruitment – and wanted to address this important area.
The Solution
In January 2005, Capital Consulting, who
later merged with Alexander Mann Solutions (AMS), was engaged to
provide UK business with a dedicated recruitment solution,
supported by specialist technology.
AMS focused on combining the best people,
processes and technology to work with the business’ Human Resources
team. We provided an on-site recruitment team dedicated to Jones
Lang LaSalle. The team was selected for its skills, experience, and
business / cultural fit. They were tasked with managing IT
recruitment software integrated with Jones Lang Lasalle’s website
and personnel database; to manage recruitment effectively; and to
produce management reporting. The team also provides interview
support.
Additional services include access to AMS’s
in-house recruitment communications department.
Results
- Vacancies filled in shorter
timescales
- 98 offers in six search assignments in the
first two quarters
- Enhanced recruitment tracking
- Improved candidate control, interviewing
and management reporting
- More time available to the Human Resources
team
- Increased direct applications
- Ongoing cost savings
Jones Lang LaSalle also commissioned AMS to
research the Jones Lang LaSalle employer brand. This research has
fuelled the redevelopment of Jones Lang LaSalle’s employer
proposition.
AMS also supports Jones Lang LaSalle
recruitment across other countries including Hong Kong and
Dubai.