Freshfields Bruckhaus Deringer is an international law firm,
competing globally to attract the best lawyers, associates,
partners and business services staff on the market. Prior to
working with Alexander Mann Solutions (AMS), Freshfields handled
all recruitment process internally through HR, using recruitment
agencies to source talent.
The reliance on HR meant the company could not
focus on strategic HR issues, decentralised recruitment expertise,
and impacted hiring levels. In 2007, Freshfields underwent a
restructuring process, seeking a reduction in recruitment costs,
better value from recruitment, and acquisition of the best talent
on the market. Freshfields elected to partner with AMS for
provision of recruitment services.
The team immediately conducted a Resourcing
Diagnostic process, reviewing the key processes, analysing key
metrics, and reviewing efficiency and effectiveness. Reporting the
findings to Freshfields, AMS identified areas for improvements in
the recruitment process – vacancy management, job descriptions,
applications, and resourcing information.
Since then, AMS has worked with Freshfields to
refine the recruitment function, and expanded the operation to
attract candidates from around the globe. Direct hiring strategies
have been implemented, targeting the best candidates and further
developing the Freshfields employer brand.
AMS consultants placed at Freshfields provide
high-touch recruitment services for all experienced staff in the UK
while supporting line managers. This onsite team means recruitment
agencies and candidates receive prompt and effective feedback,
enabling Freshfields to capture top candidates quickly.
An applicant tracking system has been
implemented, facilitating a robust recruitment process and enabling
extensive management reporting. The introduction of an online
recruitment system has seen a fourfold increase in candidate
volumes.
Freshfields now looks to attracting candidates
in other markets, such Australia, Canada and South Africa for new
talent. AMS is a global organisation and has leveraged presence in
Australia to support these initiatives.