Operations Consulting

Smooth operators

With over 40 major recruitment transformation projects under their belt, our Operations Consulting team has more experience of analysing, designing, implementing and improving recruitment operations than any other organisation.

It’s a bold claim, but one that’s built on years of international experience and our position as the acknowledged global leader in RPO. We’re now extending this expertise to the wider market to help organisations evolve their own resourcing function– regardless of whether RPO is a consideration or not.

There are four main areas in which we can help.

Resourcing diagnostics: Develop a more efficient and effective resourcing strategy through the combination of HR know-how and creative thinking with recognised ‘Big 4’ audit practices via AMS’ Resourcing Diagnostics™ tool. We audit every step of the recruitment lifecycle against best-practice and make tangible recommendations for improvement. The outcome is an objective improvement ‘roadmap’ that will deliver quantifiable results.

Solution design: When it comes to designing resourcing solutions, we go back to first principles - we look at the business strategy, what’s needed to deliver it and conduct a robust analysis of potential routes forward. It sounds simple, but we believe putting the right tools in place is fundamental to success.

Implementation: Getting everything working perfectly from day one is never easy, but our Insightful Experience methodology makes this highly achievable. By working closely with all stakeholders and using established project management techniques, our unique insight into the critical success factors will ensure we deliver to time, budget and quality.

Continuous improvement: With the ever increasing use of technology, it’s become possible to track practically every action and analyse its impact. But the real value is added by knowing what the measurements mean and how best to act on them. Using over a decade of experience we can build feedback loops to ensure your processes are self-informing and you’re always learning.

Specific services include:

  • Recruitment process re-engineering and design
  • Off-shoring implementation and management
  • Best practice audits
  • Stakeholder impact assessments and change management
  • Transition management
  • Compliance audits
  • Business case development
  • Recruitment organisation effectiveness analysis