Infrastructure

Global expertise, local knowledge

Delivering recruitment services for 40 clients throughout the globe is no mean feat, and requires an infrastructure like no other.

Our solutions involve on-site, embedded teams who are fully integrated into our clients' organisations. They're branded as the client, live and breathe our clients' employer brands and know their businesses like nobody else. This proximity allows us to build strong relationships and deliver a high touch service for the client's hiring managers and HR communities.

Our clients can also benefit from the fact that we're a true outsourcing organisation. Most of our solutions involve off-site or offshore support from our network of Client Services Centres. Placing teams, or parts of teams, offsite reduces overheads, and builds a recruiting 'centre of excellence' for the client organisation. Offshoring further reduces overheads, can leverage timezone differences (AMS never sleeps), and gives our clients access to additional resource on a flexible basis. These teams work extremely hard to ensure the same high level of service and equally good relationships with our clients.

A Very Unique Operation

Our network of Client Services Centres is global, and made up of two types of operation. We have a number of smaller regional centres, situated closer in geography to our clients and providing localised, in-country support. And we have three large centres - our Global Client Services Centres - that provide multi-language, multi-timezone remote support for our clients wherever they are in the world. These are located in the UK, Poland and the Philippines.

Through this unique infrastructure, we're able to provide unprecedented flexibility and scalability, and leverage low cost centres to provide real competitive advantage. And it extends our reach to nearly anywhere in the world - the map below shows the countries in which we have proven experience, and we're adding to this all the time.