Case Study: Royal Mail

At a Glance
Consulting Project
Assessment and selection
Outplacement and redeployment
High-touch solution
Fully compliant
Rapidly executed
Positive feedback
Delivered within deadlines
Background
The Challenge
Royal Mail engaged AMS’s Assessment & Selection team to deliver assessment services through three stages of the restructuring exercise. This specialist team has extensive experience in supporting organisational restructuring and transformation activities. Their approach follows a structured methodology, which is important given the legal and ethical issues surrounding the use of objective assessment in this context. The team designed a job-relevant, fair and predictive process that reflected the changing needs of the Royal Mail. The process ensured employees were provided with the best opportunity to demonstrate their fit to the new roles and legal risks to the organisation were minimised.
The Solution
Stage 2: Required a similar solution for approximately 120 of the Executive team’s potential direct reports.
Stage 3: Required the engagement of a far more significant assessment capability, with nearly 500 assessments to undertake in a short, six-week period. Despite being given just three weeks notice, AMS was able to leverage the Assessment & Selection team’s unique structure and competency and quickly deploy a project team of 25.